In this session, the IALLT Assessment Committee will present elements of the Language Center Assessment Toolkit they created over the course of the 2014-2015 academic year. The purpose of the toolkit is to provide institutions of higher education with a customizable set of tools to assist with the internal evaluation of their language centers.
The toolkit includes 1) a short paper on “Recommendations for Assembling an Evaluation Committee,” 2) a collaborative paper on what a language center is and how to evaluate it, 3) a center self-evaluation form, 4) a list of descriptors organized in categories (student services, resources, etc.), and 5) a set of surveys (for faculty, center staff, and student staff). The presenters will introduce the toolkit and present the self-evaluation form and descriptor list in detail. Throughout, the presenters will discuss the challenges they encountered when designing a toolkit that is useful and relevant when evaluating a wide variety of language centers. They will then ask the audience for feedback and suggestions on how to improve this toolkit.
